db89 Terms & Conditions — Rules Governing Your Account and Play

1. Introduction and Acceptance

These Terms & Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") constitute the entire legal agreement between you (hereinafter referred to as "you", "the Player", or "the User") and db89 (hereinafter referred to as "db89", "we", "us", or "the Platform") governing your access to and use of the db89 website located at https://db89.io and all associated products, services, games, promotions, and features offered thereon.

By accessing the db89 website, creating a player account, making a deposit, accepting a bonus, or placing any bet or wager, you confirm that:

• You have read these Terms in full and understand their content;
• You unconditionally agree to be bound by these Terms and any supplementary rules, game rules, bonus terms, or privacy policies published by db89;
• You meet all eligibility requirements set out in Section 2 of these Terms;
• You are acting on your own behalf and not as an agent, proxy, or representative of any third party.

If you do not agree to these Terms in their entirety, you are not permitted to use the db89 service and must refrain from accessing or registering on the platform.

2. Eligibility and Registration

2.1 Age Requirement

db89 is strictly an adults-only platform. You must be at least 21 years of age to register an account or use any feature of the db89 service. By registering, you represent and warrant that you are 21 years of age or older. db89 takes its age-verification obligations seriously. Any player found to be under the age of 21 will have their account immediately suspended, all funds forfeited, and all winnings voided. db89 reserves the right to request government-issued identification documents at any time to verify age.

2.2 Jurisdiction

It is the Player's sole responsibility to ensure that accessing and using the db89 platform is lawful in their jurisdiction. db89 operates primarily for the English-speaking Bangladeshi market. By registering, you represent that online gambling is not prohibited under any law applicable to you.

2.3 Registration Requirements

To create a db89 account, you must provide accurate, current, and complete information including but not limited to your full legal name, date of birth, valid email address, and a mobile number registered in Bangladesh. You agree to maintain and promptly update your account information to keep it accurate and current. db89 may require additional Know Your Customer (KYC) documentation before processing withdrawals or activating certain features.

2.4 One Account Policy

Each individual is permitted to maintain only one (1) db89 account. Operating multiple accounts — whether under the same identity, different identities, the same device, or the same payment method — constitutes a material breach of these Terms. db89 reserves the right to close all duplicate accounts, void all related transactions, and permanently ban the player in such cases.

3. Account Management

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your db89 login credentials, including your username, password, and any OTP or two-factor authentication code. You must not share your login credentials with any third party. db89 will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.

3.2 Suspicious Activity

If you suspect that your account has been accessed without authorisation, or if you notice any transactions you did not initiate, you must notify db89 immediately via the support channel at [email protected]. db89 may temporarily suspend your account pending investigation of any such report.

3.3 Account Verification (KYC)

db89 reserves the right to request identity verification documents at any time, including but not limited to a national identity card (NID), passport, driving licence, or utility bill. Document requests may be made during registration, at the point of withdrawal, during a routine account review, or when unusual activity is detected. Failure to provide requested documentation within a reasonable timeframe may result in suspension of withdrawal rights or account closure.

3.4 Account Currency

All db89 accounts are denominated in Bangladeshi Taka (৳ BDT). All displayed balances, deposit amounts, withdrawal amounts, bonus values, and wagering requirements are expressed in Bangladeshi Taka unless explicitly stated otherwise.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

db89 supports the following Bangladeshi payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, and Upay. db89 reserves the right to add or remove supported payment methods at any time. Players will be notified of material changes via the platform.

4.2 Deposit Rules

• The minimum deposit amount is ৳100.
• Deposits must be made from a payment account registered exclusively in the Player's own name. Third-party deposits are strictly prohibited.
• Deposits are generally credited to your db89 account within minutes of a successful transaction. Processing times may vary during periods of high demand or scheduled payment provider maintenance.
• db89 does not charge fees on deposits. However, your payment provider may apply its own transaction fees.

4.3 Withdrawal Rules

• The minimum withdrawal amount is ৳200.
• Withdrawals will only be processed to a payment account registered in the same name as the db89 account.
• db89 aims to process approved withdrawals within 15 minutes. Processing times may be extended where KYC verification is pending or where a security review is required.
• Withdrawal requests may be delayed or declined if the account has not met bonus wagering requirements, or if the account is subject to a security hold.
• db89 reserves the right to request supporting documentation before approving any withdrawal, particularly for first-time withdrawals or withdrawals above ৳50,000.

4.4 Anti-Money Laundering

db89 is committed to preventing money laundering and the financing of illegal activities. All transactions are monitored. db89 reserves the right to freeze accounts and report suspicious transaction activity to the relevant authorities where required. Players must not use the db89 platform for any money laundering, structuring, or other financial crime.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses, free bets, cashback offers, reload promotions, and any other promotional incentives offered by db89 are subject to specific terms that will be published alongside each offer. Where a conflict exists between a specific promotion's terms and these General Terms, the specific promotion terms shall take precedence for matters relating to that specific promotion.

5.2 Wagering Requirements

Unless explicitly stated otherwise, all bonus funds are subject to wagering requirements before they or any winnings derived from them can be withdrawn. The applicable wagering multiplier, eligible games, minimum odds, time limit, and any other relevant conditions will be stated in the specific promotion terms. Wagering requirements must be met in full before a withdrawal request can be approved where a bonus is active on the account.

5.3 Bonus Eligibility

Bonuses are offered to eligible players only. db89 reserves the right to determine eligibility at its sole discretion, including restricting bonuses to new players, players from specific regions, or players using specific payment methods. Players who have previously self-excluded or who are subject to account restrictions are not eligible for bonuses.

5.4 Bonus Abuse

db89 has a zero-tolerance policy for bonus abuse. This includes but is not limited to: creating multiple accounts to claim bonuses multiple times, placing opposing bets across multiple accounts to guarantee a profit regardless of outcome, exploiting technical errors or software glitches to obtain undue advantage, and any other conduct designed to circumvent the spirit of the promotion. Where bonus abuse is detected, db89 reserves the right to void the bonus, void related winnings, and permanently close the account.

6. Betting and Gaming Rules

6.1 General Betting Rules

All bets placed on db89 are subject to the specific rules of the relevant sport, event, or game. Players are responsible for ensuring they understand applicable rules before placing a bet. db89 publishes sport-specific and game-specific rules within the platform. In the event of any ambiguity, db89's interpretation of the applicable rules shall be final.

6.2 Bet Acceptance

db89 reserves the right to refuse, limit, or cancel any bet at its discretion. A bet is not confirmed until the player has received an explicit confirmation from the platform. In the event of a technical error during bet placement, db89 reserves the right to void the affected bet and return the stake to the player's account.

6.3 Obvious Errors

Where odds, prices, game parameters, or any other element of a bet or game are published due to a manifest error (including but not limited to typographical errors, system errors, or data feed failures), db89 reserves the right to void the affected bets and correct the error. Winnings derived from obvious errors will not be paid.

6.4 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to all bets and game rounds on db89. These limits are displayed within the relevant sport, game, or casino table interface. db89 reserves the right to apply individual stake limits to specific accounts at its discretion, particularly where unusual betting patterns are detected.

7. Prohibited Conduct

The following conduct is strictly prohibited on the db89 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and permanent ban:

• Providing false, inaccurate, or misleading information during registration or at any other time;
• Registering or operating more than one player account;
• Allowing any third party to access or use your db89 account;
• Using automated tools, bots, scripts, or artificial intelligence to interact with the db89 platform;
• Colluding with other players to influence the outcome of any game or sporting event;
• Engaging in match-fixing, spot-fixing, or any form of corruption involving sporting events;
• Engaging in arbitrage betting, hedging strategies across multiple accounts, or any form of systematic exploitation of odds or promotions;
• Attempting to hack, reverse-engineer, or otherwise interfere with the db89 platform or its underlying systems;
• Using the platform for money laundering or any other illegal financial activity;
• Depositing or attempting to deposit funds obtained through criminal activity;
• Engaging in any conduct that db89 reasonably determines to be harmful to the platform, its players, or its business operations.

8. Responsible Gaming

db89 is firmly committed to responsible gaming. We provide a comprehensive suite of tools to help players manage their gambling activity and maintain healthy habits. These tools are available to every account holder from within the account dashboard at all times and include:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit.
• Session Time Reminders: Configure alerts that notify you when you have been logged in for a specified period.
• Cooling-Off Period: Take a short break from the platform for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently exclude yourself from all db89 services. This option is irreversible for the selected period and all marketing communications will cease immediately.

db89 will never attempt to override or delay the activation of any responsible gaming tool requested by a player. Players aged under 21 are strictly prohibited from using the platform. Players who believe they may have a gambling problem are encouraged to seek help by visiting our Responsible Gaming page or by contacting our support team directly.

9. Intellectual Property

All content on the db89 platform — including but not limited to logos, trademarks, trade names, graphics, software, game interfaces, text, audio, video, and data compilations — is the proprietary property of db89 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the db89 platform solely for your personal, non-commercial entertainment purposes.

You may not reproduce, distribute, modify, publicly display, create derivative works from, or commercially exploit any db89 content without the prior written consent of db89. Unauthorised use of db89's intellectual property may result in account suspension and legal action.

10. Privacy and Data

db89 collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. db89 implements SSL/TLS encryption and industry-standard security measures to protect your data. We do not sell your personal information to third parties.

11. Limitation of Liability

To the fullest extent permitted by applicable law, db89 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the db89 platform, including but not limited to:

• Loss of winnings or profits;
• Loss of data or account information;
• Service interruptions due to scheduled maintenance, technical failures, or force majeure events;
• Delays in payment processing caused by third-party payment providers;
• Bets voided due to manifest errors or data feed failures.

db89 makes no warranty that the platform will be continuously available, error-free, or free of viruses or other harmful components. It is your responsibility to ensure your device and connection are suitable and secure for accessing the db89 service.

12. Amendments to These Terms

db89 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or via a prominent notice on the platform at least seven (7) days before the changes take effect, except where immediate changes are required for legal or regulatory compliance or to prevent harm or abuse. Your continued use of the db89 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account before the effective date of the changes.

13. Suspension and Termination

13.1 Termination by the Player

You may close your db89 account at any time by contacting our support team at [email protected]. Upon closure, any remaining real-money balance (subject to applicable verification and wagering requirements) will be returned to you via your registered payment method. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

13.2 Suspension or Termination by db89

db89 reserves the right to suspend or permanently terminate any player account at its sole discretion, including but not limited to cases where a player has breached these Terms, provided false information, engaged in prohibited conduct, or where continued operation of the account presents a legal, regulatory, or reputational risk to db89. In cases of termination for breach, db89 may withhold balances pending investigation and may permanently forfeit balances where fraud or criminal conduct is confirmed.

14. Governing Law and Disputes

These Terms and any dispute arising from your use of the db89 platform shall be governed by and construed in accordance with applicable law. In the event of a dispute, players are encouraged to contact db89's support team in the first instance to seek an amicable resolution. db89 aims to respond to all formal complaints within five (5) business days.

db89's decision on any matter relating to these Terms, including the interpretation of any rule, the voiding of any bet, or the suspension of any account, shall be final unless an error or manifest injustice is demonstrated by the Player. db89 is committed to handling all disputes fairly, transparently, and in good faith.

15. Contact Information

If you have any questions about these Terms & Conditions, or if you wish to raise a complaint or request account assistance, please contact the db89 support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Language: English
• Response Time Target: Within 24 hours for email; within minutes for live chat

db89 is operated for the English-speaking Bangladeshi market. All formal communications, complaints, and support interactions are conducted in English.